Privacy Policy of Lucknganpim Co., Ltd.
The Policy comes into effect on June 1, 2022.
Lucknganpim Co., Ltd. (the ‘Company’ or ‘we’) recognizes the importance of protecting the
personal data of the potential customer (‘you’) in our products and services. We
strictly follow the security procedures for collecting, using, disclosing, and/or
transferring your Personal Data (as defined in Article 1). The information you share
with us enables the Company to offer products and services that meet your needs.
This Privacy Policy (the ‘Privacy Policy’) is applicable to all organizations,
websites, and other locations where we keep your personal data.
We may change and/or update this Privacy Policy from time to time, and we will notify you
further if there are significant improvements, we will provide the date when our Privacy
Policy was last updated at the top of our Privacy Policy. However, we encourage you to
read this Privacy Policy carefully and regularly review the Privacy Policy to review any
changes we may make to the terms of this Privacy Policy.
1. What personal data do we collect?
For the purposes of this Privacy Policy, the term ‘Personal Data’ refers to the
information that identifies you as listed below.
We may collect your Personal Data directly or indirectly from employment between us and
you. The type of information collected depends on the context of our interactions with
you and the services or products you wish from us. Examples of personal information that
may be collected are as follows:
- Personal details such as title, first name, last name, gender, age,
occupation, job title, position, business type, nationality, ethnicity, religion,
date of birth, marital status, marriage certificate, number of family members and
children, information on the card issued by government agencies (e.g. ID number,
copy of ID card, passport number, driver’s license details), house registration,
celebrity handwriting, voice recorder, photo, video recording, video clip,
educational history, workplace, etc.
- Contact details such as address, delivery details, billing details,
phone number, mobile phone number, work phone number, email address, work email
address, line account name, Facebook account, Google account, Twitter account, and
other accounts related to social networking sites, etc.
- Accounting and transaction details such as copy of bank
account/bank book, payment information, etc.
Card usage and transaction information, ad campaign response information, refund payment
slip details, refund amount, spending date, order/order number, date of service
appointment, complaints and claims, transactions, transaction history, location,
transaction status, past sales transactions, and spending habits, as well as other
details of goods and services you have purchased, etc.
- Details of service usage such as custom-made product or service
models, design patterns of all products and services, order history, and services,
actual samples of goods and services, history of your actual use of goods and
services, etc.
- Marketing and communication details, such as your preference for
receiving marketing news from us and consent to your communications by phone, email
or any other channel, etc.
We have no intention of storing your sensitive personal information (‘Sensitive
Information’). However, where we do so, we will only collect, use and/or
disclose sensitive information on the basis of your express consent or to the extent
permitted by law.
We will only collect personal information of minors, virtually incompetent and
incompetent persons when the person’s parents, guardians or kindergarteners (as the case
may be) have given their consent. We have no intention of collecting personal data of
customers under the age of 20 without parental consent if required by law to obtain the
consent of such person, or of a virtually incompetent or incompetent customer without
the consent of a guardian or kindergartener (as the case may be) by law. In the event
that we find that we have inadvertently collected personal data of persons under the age
of 20 without parental consent as required by law, or of a virtually incapacitated
person or incompetent person without the consent of a guardian or kindergartener (as the
case may be), we will immediately delete such personal data unless we can rely on a
legal basis other than consent.
If you provide all of the above information, you will be prompted to do so. We will
assume that you have consented to and have the right to provide such information in
accordance with the law.
2. Why do we collect, use and/or disclose your Personal Data?
We may collect, use or disclose your Personal Data for the following purposes:
2.1 Purposes as you have given your consent
We rely on your consent to collect, use and/or disclose your Personal Data by the Company
to use your Personal Data for the following purposes:
- Marketing & Communications: for marketing communications, informational, special
offers, promotional materials, telemarketing, privileges, advertising, newsletters,
marketing, and any other communications.
- Data Analytics: To provide data analysis services and to improve our services.
2.2 Legal purposes to process your Personal Data
We may rely on the following database to process your personal data, including
- Contractual base for initiation or fulfillment of contracts to you
- Legal basis for the performance of our legal duties
- Legitimate interest base for the rightful interests of us and third parties. We will
balance our legitimate interests and those of the third parties involved with your
interests, including the fundamental rights and freedoms regarding the protection of
your personal data
- The base for life-critical benefits, for the prevention or deterrence of
life-threatening harm. physical or health of any person and/or
- Public interest base for the conduct of missions, in the public interest or for the
exercise of authority of the authorities.
For the following purposes:
- To provide you with goods and services: to register and/or to enable you to use our
products or services, or to register retail/trade, so that you can use the Website
to support and conduct other activities related to the sale of our products or
services through various channels to process transactions between you and our
business partners for the processing of financial transactions, as well as
payment-related services, including checking, verification, and cancellation of
transactions to process orders, shipments, substitutions, reimbursements, refunds,
and exchanges of your goods or services.
- To communicate in marketing: to communicate in marketing, information, special
offers, promotional materials, telemarketing, privileges, advertising, newsletters,
marketing and other communications, telephone channels and other channels, to offer
you promotions, special offers, rewards and rewards programs, draws, contests and
other offers.
- To communicate with you: to provide you with information and to offer you
information, to communicate with you about the goods and services you receive from
us, to process and improve your information, and to facilitate your use of goods and
services.
- To develop business operations, goods and services: to evaluate, develop, manage and
improve existing services, products, systems and business operations, as well as
design new services, products, systems and business operations for you and all our
customers, to measure your involvement with goods and services, to monitor and match
information, to enumerate the characteristics of the information, and to improve
business operations.
- To manage information technology systems: for the purposes of managing our business,
including our information technology operations, communication system management,
the implementation and monitoring of information technology security, for internal
business management in accordance with the requirements, policies, and procedures
regarding internal corporate governance, and to update our database.
- To perform duties in accordance with the rules and supervision: to perform the
duties of law, legal processes or orders of government officials, which may include
orders of government officials outside Thailand and/or to cooperate with courts,
regulators, government officials and law enforcement agencies, when there are
reasonable grounds to believe that we have a legal duty to comply, and when the
disclosure of your Personal Data is absolutely necessary to comply with legal
obligations. Such legal processes or state orders include issuing tax invoices or
tax returns and preventing money laundering, for disclosure to the Tax Office,
financial services regulators, or regulatory agencies and other government agencies,
as well as for investigating or preventing crimes.
- To protect our interests: to secure and virtue our business operations, to exercise
our rights or protect our interests when necessary and permitted by law, such as
investigating, preventing, and responding to claims of fraud, intellectual property
infringement or other violations of laws, to manage and prevent losses to our assets
and property, to ensure compliance with our terms and conditions, to prepare reports
on our goods and services, to investigate and prevent misconduct within our
premises, to monitor incidents, to prevent and report criminal acts and to ensure
the safety and virtues of our business.
- Life: To prevent or deter the danger to the life, body or health of any person
When we are required to collect your Personal Data for the performance of legal duties or
for entering into a contract with you. If you do not wish to provide us with your
Personal Data upon request, we may not be able to provide (or may have to cease
providing) our products and services to you.
3. Persons with whom we may disclose or transfer your Personal Data
We may disclose or transfer your Personal Data to the following third parties for the
processing of personal data for the purposes under this Privacy Policy
Within the period of service, such service providers may have access to your Personal
Data. However, we will provide such service providers with access to personal data as
necessary for the provision of services only. We will ask service providers not to use
your personal data for any other purpose, and we ensure that all service providers we
work with will keep your personal data safely.
Third parties include our partners, our clients (to advertise or offer job samples),
Social networking sites, legally licensed third parties, professional advisors
4. How long do we retain your Personal Data?
We retain your Personal Data for as long as necessary to achieve the purposes for which
we receive the information and to perform our duties in accordance with laws and
regulations. However, we may be required to retain your Personal Data for a longer
period of time as required by law.
5. Cookies and the use of cookies
If you visit our website, we will automatically collect information from you using
tracking tools and cookies. Cookies are tracking technologies used to analyze trends,
manage our website, track the movements of website users, or remember user preferences.
Some cookies are necessary because without them, the website will not function properly.
Other cookies are intended for the convenience of visitors, such as cookies that
remember your username safely and the language you use.
Most internet browsers allow you to control whether you accept cookies. If you reject
cookies, your ability to use our website, some functions or pages or all of them may be
limited.
6. Your rights as a data subject
Under the laws and legal exceptions, you may have the following rights:
- Access: You may have access to or request a copy of the Personal Data about you that
we process. We may ask you to verify your identity before providing you with the
personal information you have requested.
- Correction: If it is found that your personal data we are processing, which is
incomplete, inaccurate, misleading, or up-to-date, may be found to be incomplete,
misleading or up-to-date. You may have the right to correct such information.
- Information Acquisition: You may have the right to receive your Personal Data that
we have in electronic form and the right to send such information to other data
controllers, only (a) the Personal Data you have provided to us, and (b) we have
acted on such information on the basis of your consent or to fulfill your contract
with you.
- Objection: You may have the right to object to certain actions with your Personal
Data, such as refusing direct marketing.
- Restrictions: You may have the right to limit our processing of your Personal Data
if you believe it is inaccurate. Our actions are unlawful, or we no longer need to
act on such information for any purpose.
- Withdrawal of consent: You may withdraw your consent at any time for the purposes
for which you have given us consent to process your personal data, including
unsubscribe from receiving news and marketing information from us.
- Deletion: You may have the right to ask us to delete or make your Personal Data we
process as anonymous unless it is the case that we are not obligated to do so if we
are to retain such information for legal purposes or for the exercise of our legal
rights.
- Petition: You may have the right to file a complaint with a competent authority if
you believe that our conduct of your Personal Data is unlawful or does not comply
with applicable data protection laws.
- Notification: You have the right to be notified if the Company’s Privacy Policy
changes. We will make announcements on the website or any other channel that you can
easily follow and acknowledge.
7. Personal Data Security
The Company has taken steps to protect and secure your Personal Data from accessing,
collecting, using, disclosing, processing, copying, altering, deleting, damaging,
misusing or unauthorized or from any risk of such nature as required by law.
8. Our contact details
If you wish to contact us to exercise the rights relating to your personal data, or if
you have any inquiries regarding your personal data under this Privacy Policy, please
contact us or our Personal Data Protection Officer at
1) Personal Data Protection Officer
Address: 35/5, Village No.2, Wichit Sub-district, Mueang Phuket District, Phuket Province
Email Address: hello@lucknganpim.com
Tel.: 095-2828281
Enacted on June 1, 2022
